Terms and Conditions
Terms and Conditions for Online Shopping
By accessing and purchasing through our online store, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
- General
These Terms govern all online purchases made through our website. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website indicates acceptance of the latest version. - Product Availability and Descriptions
We make every effort to display accurate product information, including images, colours, and descriptions. However, variations may occur due to screen settings or supplier updates. All products are subject to availability, and items may be withdrawn or updated at any time. - Pricing
All prices listed on our website are in Australian dollars (AUD) and include GST unless otherwise stated. Prices may change without notice. The price charged for an order will be the price listed at the time of purchase. - Orders
Placing an order through our website constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. If an order cannot be fulfilled, we may cancel it and issue a refund. - Payment
Payment must be made in full at the time of purchase using the available payment methods shown at checkout. Orders will only be processed once payment has been successfully received. - Shipping and Delivery
Shipping costs, delivery timeframes, and service availability are displayed at checkout. Delivery times are estimates only and may vary due to external factors. Risk of loss or damage passes to the customer once the order has been dispatched. - Click & Collect
If Click & Collect is available, customers will receive a notification when the order is ready for pickup. Orders must be collected within the time period specified. Identification or order confirmation may be required at pickup. - Returns and Exchanges
We accept returns for faulty or defective products in accordance with Australian Consumer Law. Change-of-mind returns may be accepted at our discretion, provided the item is unused, in original condition, and returned within the specified timeframe. Some products, such as perishable or seasonal items, may be excluded from return eligibility. - Faulty or Damaged Items
If an item arrives damaged or faulty, customers must notify us within a reasonable period and provide evidence of the issue. We may offer a repair, replacement, or refund depending on the nature of the fault. - Gift Items and Blind Boxes
For mystery or blind-box products (e.g., collectibles), specific characters or designs cannot be guaranteed. These items cannot be returned or exchanged for change of mind. - Promotions and Discounts
Promotions are subject to specific terms and may be withdrawn at any time. Discounts cannot be applied to past orders or combined with other offers unless stated otherwise. - Intellectual Property
All content on the website—including images, text, graphics, and branding—remains the property of Sunny Bunny or its licensors. It may not be copied, reproduced, or used without permission. - Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from the use of our website or products purchased online. - Governing Law
These Terms and Conditions are governed by the laws of South Australia, and any disputes will be handled in accordance with South Australian legal jurisdiction.