Jellycat

🌟 Sunny Bunny Online Shop Special Notice (Jellycat Orders)

Thank you so much for your continued support and trust in Sunny Bunny.

To provide a smoother and more reliable shopping experience for our customers across Australia, we would like to share an important update regarding our Jellycat order fulfilment process.

📦 1. Jellycat Orders May Be Shipped from Shanghai, Sydney or Adelaide

Depending on product availability and stock location, Jellycat orders placed through the Sunny Bunny online store may be shipped from our Shanghai, Sydney, or Adelaide locations.

We will always arrange fulfilment from the most appropriate available location based on the item ordered and current stock availability.

This allows us to provide:

• More flexible stock availability
• Access to a wider selection of Jellycat products
• Clear tracking information
• A smoother and more reliable delivery experience

For orders shipped within Australia, delivery will generally be arranged through local Australian delivery services. For items shipped internationally, tracking details will also be provided once your order has been dispatched.

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🌍 2. Country-Limited & Special Jellycat Items

Sunny Bunny sources authentic Jellycat pieces from official stores and authorised sources in different countries, including special and country-exclusive releases.

For certain country-limited or special edition Jellycat items, your order may be shipped directly from the country where the product is sourced.

For these special items:

• The product page will clearly indicate if the item is a PRE-ORDER
• Available stock shown online reflects the quantity we have successfully secured
• Some items may first arrive at one of our Shanghai, Sydney or Adelaide locations before being shipped to you
• Certain country-exclusive items may be shipped directly from the country of origin
• Tracking information will be provided once your order has been dispatched

This allows our customers across Australia to access rare, limited and country-exclusive Jellycat pieces with greater flexibility and confidence.

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💛 3. Thank You for Your Support

We truly appreciate your trust and support.

Sunny Bunny is committed to continuously improving our website, service, and shopping experience for all our lovely customers.

We can’t wait to bring you more beautiful, rare and special Jellycat pieces.

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4. We Truly Value Your Feedback

At Sunny Bunny, we genuinely love and appreciate every single customer who supports our small business.

Your suggestions, feedback, and messages mean so much to us. They help us improve, grow, and provide a better shopping experience each day.

If you ever have any questions, concerns, or suggestions, please don’t hesitate to reach out to us.

We are always here and more than happy to help and resolve any concerns you may have.